Interfaces differ between clients and versions: this page describes the usual locations and order of steps. The button may read "Subscribe", "Config" or "Import" — if the function is the same, you're in the right place. Where your client differs from this page, trust what's on screen, or look up the matching entry in the Help Center.
The subscription link shown on this page is a placeholder example, not a real address. Copy your own link from the dashboard, and don't share it publicly.
Create an account
Open the registration page in the user dashboard (the button on this page takes you straight there). All you need is a username and a password. Registration doesn't ask for an email address, and your account is ready the moment you submit — no need to click a confirmation link in your inbox first.
Pick a username that's easy to remember — letters and numbers, like eq-user-01 — so you can sign in manually on your phone later. Choose a password you'll remember and don't reuse it on other sites. Having no email on the account doesn't limit any feature: subscriptions, orders and support tickets all live in the same dashboard once you sign in, and payment methods don't depend on email either.
If the page jumps straight to the dashboard home after you submit, registration is done — your username appears in the top-right corner. If you closed the browser halfway through, go back to the dashboard login page and sign in with the same username and password. Don't register again: plans and traffic don't carry over between two accounts.
Forgot your password, or see a "username already exists" message when signing in? Check the matching entry in the Help Center first instead of trying to register over and over.
Choose a plan and place your order
Once your account is set up, go to the plans page in the dashboard. There are three monthly tiers: ¥9.9/month with 60GB, ¥18/month with 250GB and ¥28/month with 500GB. Traffic resets monthly on your activation date rather than on the 1st of the calendar month, so starting on any day costs you nothing. Want to upgrade later? The price difference is prorated over the remaining days — no need to wait for the next cycle.
Not sure which tier fits? Estimate from your habits: 60GB is usually enough for research, file transfers and the occasional video; if you watch an hour or two of HD video every day, or use several devices at once, 250GB is more comfortable; for a household with multiple devices and frequent downloads, go straight to 500GB. If your usage swings a lot and you'd rather not watch it monthly, pick a data pack: ¥158/300GB, ¥358/1000GB, ¥658/3000GB. They last until used up, never expire, and stack with a monthly subscription.
When you order, pick a tier first, then a payment method — Alipay, WeChat Pay and USDT are supported. Submit the order, complete payment as prompted, then return to the dashboard and confirm the order status shows as activated; your plan is live. First purchases come with a 14-day no-questions-asked refund, a promise you'll find on both the plans page and the terms page — no reason needed.
Get your subscription link
Sign in to the dashboard and open the overview page, find the subscription card and hit the copy button to save your subscription link. That link is the address your client uses to pull the route list, and it looks like this:
https://example.com/sub?token=YOUR_TOKENThe link contains a credential tied to your account — treat it like a password. Don't paste it into public groups or forums, and don't forget to blur it in screenshots. Reuse the same link on every device: your account supports unlimited simultaneous connections, so your phone, laptop and tablet can each connect on their own without buying a separate plan for each.
The route list in your client is a local cache of the subscription. When new routes are added on the server, click "Update subscription" once in the client to pull the latest list. If you missed the part after ?token= when copying, you'll get an empty list after importing — just copy the whole link again.
Import on Windows
Client installers live on the download page in your dashboard. Sign in and pick the build for your system — the installers come from us, so there's no need to hunt around third-party sites. The first time you open it, the program asks whether to allow it through the firewall: choose Allow. Otherwise the route list may still update, but connections will fail.
Open the client's "Subscription" or "Config" section, paste the subscription link you just copied, save it and wait for the list to refresh — routes grouped by region appear on the left. Pick a route, flip the connect switch, and the tray icon turns to connected while the status area on the main screen shows the same.
Two common hiccups on Windows: an empty list after importing usually means the link was copied incompletely — delete it and paste again; if the browser can't open pages after connecting, first check that the system proxy switch in the client is on, then make sure no other proxy app is holding the port in the background. Right-clicking the tray icon lets you switch routes directly, without opening the main window every time.
Import on macOS
On the dashboard's download page, choose the macOS build, then drag the app into the Applications folder before opening it. On first launch macOS says the app is from the internet — go to System Settings → Privacy & Security and click "Open Anyway". The client then asks to install a network configuration; enter your system password to authorize it. You only do this once.
Importing works the same as on Windows: open the subscription section, paste your subscription link, save and wait for the route list to appear. The macOS client lives in the menu bar — click the menu bar icon to switch routes or disconnect, no need to keep the main window open. After switching routes, give the status a few seconds to settle before testing.
If the menu bar icon disappears, first check that the app is still running. If only some apps can reach the network after connecting, check the client's proxy mode setting — switching modes once and reconnecting usually fixes it.
Import on Android
The Android installer also comes from the dashboard's download page. After downloading, the system asks about "installing apps from unknown sources" — allow this installation in the dialog, and you can turn the permission back off afterwards. Open the client, go to the subscription or config page, paste your subscription link and save; the route list refreshes right away.
The first time you tap connect, the system shows a connection request — tick trust and confirm, and it won't ask again. Once connected, a persistent notification appears in the notification shade; tap it to disconnect or switch routes without going back into the app.
When you move between Wi-Fi and mobile data, the client usually reconnects on its own; if it doesn't, disconnect and connect again manually. Battery saver can restrict background activity, so for long sessions add the client to the battery optimization allowlist — the connection stays steadier.
Import on iOS
On iPhone and iPad, get the client from the App Store — the dashboard's download page has the link. Open the app after installing, tap add on the subscription page, paste your subscription link into the field and save; the app parses the route list.
The first time you connect, the system asks to "add VPN configuration" and needs Face ID, Touch ID or your device passcode to confirm. Once confirmed, a VPN badge appears in the status bar, meaning the configuration is active. After switching routes, wait for the reconnection to finish before testing — the change doesn't take effect the instant you tap.
iOS is strict about background activity: apps left unused for a long time get their connection reclaimed by the system, so just tap connect again when you return to the app. If you're told the configuration already exists, delete the old one in the VPN list in system settings, then import again from the app.
Connect and verify it works
How to pick a route: for sites in Asia, prefer nearby routes such as Hong Kong, Japan or Singapore; for AI tools or streaming, pick a route in the region the service is based in; if you're unsure, connect to the first route in the client's list and fine-tune once it's stable. Routes are grouped by region, and multiple routes in the same region back each other up — if one doesn't work, switch to another.
Once connected, the client's status area shows connected and the traffic and duration counters start moving. To confirm it's really working, follow three steps:
- Open an international site that usually loads slowly and see whether it opens smoothly.
- Go back to the client and confirm the traffic counter is climbing rather than stuck at 0.
- Open the specific service you want to use and confirm the content and region line up.
If you're connected but pages won't load, work through this list: switch to another route in the same region; disconnect and reconnect; check that your device's system time is accurate, since a large clock drift breaks the encrypted handshake; update the subscription in the client; try a different network. If none of that helps, check the matching entry in the Help Center or open a ticket in the dashboard — include the client type, the route name and the exact error text, and it'll be handled much faster.
For everyday use: disconnect when you're not using it to save battery; reconnect after changing networks (from home to the office, for example); and update the client when a new version is out, so the route list and system compatibility stay current.
Next: FAQ and in-depth guides
This page covers the main path only. For specific problems — failed imports, slow speeds after connecting, using several devices at once, how to request a refund — browse the Help Center by category. To understand route types, protocols and how route selection works, read the full user guide. Plan and pricing details are on the plans page.